Refunds and Cancellation Policies

Tuition Refund Policy

Registration fees are not refundable. The refund policy for all distance education courses is based on the start date of each course. The start date for a single course is determined by the date on the shipment documents. Five days are added for delivery time. The refund policy of the University conforms to CEC 94820:

Students who withdraw prior to or on the first day of instruction shall be refunded 100 percent of the amount paid for institutional charges, less the non-refundable application fee of $50 and a registration fee of $50. Notification of withdrawal or cancellation must be in writing.

Students who have completed 60 percent or less of the course of instruction shall be eligible to receive a pro rata refund, calculated by a formula established by the State of California, as follows:

  1. A registration fee of fifty dollars ($50.00) is deducted from the total tuition charge.
  2. The remainder is divided by the number of lessons in the program.
  3. The quotient is the per-lesson charge.
  4. The amount owed by the student for the purposes of calculating the refund is derived by multiplying the total number of lessons received by the per-lesson charge plus the $50.00 registration fee.
  5. The refund shall be any amount paid by the students in excess of the figure derived in step 4.

The non-refundable application fee of $50.00 is paid prior to enrollment and is not calculated in the above tuition refund schedule.

Cancellation Policy

The student shall have the right to cancel until midnight of the 10th business day after the first lesson was mailed by the institution, as verified by a certificate of mailing, without penalty or obligation and receive 100% of the amount paid for institutional charges, less the application fee and administrative costs not to exceed one hundred dollars ($100.00).

ONLINE COURSE REFUND AND CANCELLATION POLICY

Individual online courses paid in full will be refunded according to the University Refund policy minus a USD $25.00 administrative fee. Online courses that are paid in monthly installments will be cancelled the month that the cancellation request is received. The initial payment and payments from months previous to the cancellation request will not be refunded. Cancellation can be completed automatically by the student and refunds are given electronically.

It is important that you keep copies of the enrollment agreement, financial aid papers, receipts or any other information that documents the monies paid to the school. Questions regarding the STRF may be directed to:

Bureau for Private Postsecondary and Vocational Education
1625 North Market Boulevard, Suite S-202
Sacramento, CA 95798
(916) 574-7720